As the economy recovers our "New Normal" is likely to be much different than our past. Our organizational strength is challenged by the combination of weak revenue, higher costs and tight capital.

The economic environment will continue to be weak. We must change old ways of doing business. Outstanding companies have a clear strategy, high productivity and strong leadership. Leadership is the catalyst that drives change and improved results.

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As we enter 2010, we are emerging from a 100-year economic flood, the worst downturn since the 1930's. The worst may have passed but we are still a long way from good health and are experiencing major economic changes.

Change has arrived. It is time to get back to basics. We must continuously transformation our organization if we are to be successful in developing sustainable revenue and profitability in the future.

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Many companies are downsizing, cost cutting and reducing expectations. Employees are experiencing loss of income. Personal angst is high. There is great uncertainty in everyone's lives.

In this environment productivity and creativity suffer. It is important to re-invigorate our employees to work together to reach the vision of the organization. Employee motivation is one of our most important tasks.

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